Frequently Asked Questions

 

When will my sauce arrive?

We'll get your order in the post on the next working day from our warehouse in Melbourne. Please then allow up to 5 days for delivery around Australia and New Zealand. Generally, the closer you are to Melbourne - the quicker it will arrive. 

 

I just realised I ordered the wrong thing - how do I change my order?
Drop us an email and we’ll do that for you.

 

Can I add more to my current order?

Yes! – Just drop us an email and we'll add the extra bottles to your order.

 

What is the Scoville Ratings of your Sauces? 

We haven't had our sauces tested in a lab. It's not a common form of testing in Australia. I can't find a lab that will do it. The other problem is apparently if you do find a lab that does Scoville testing the results vary wildly from lab to lab. So most hot sauces just guess what their rating is based on the chillies used. We have have done the same based on our recipes:

  • Posh BBQ Sauce - Just a touch of heat
  • Original 8/10 Heat Hot Sauce - 1,800 Scovilles
  • 12/10 Shit the Bed - 35,000 Scovilles
  • 16/10 Black Label - 99,000 Scovilles


The rating of Black Label is quite impressive considering we don't use any extracts in our sauces.


Which chillies do you use?

In the Original 8/10 Heat we use good old Bird's Eye chillies. They measure 50,000 to 100,000 on the Scoville scale. They provide a nice kick and great flavour. In Shit the Bed we’ve used Bird's Eye and the deadly Trinidad Moruga Scorpion Chillies. We just love the taste of Scorpions and they range in heat from 1.2 million right up to 2 million on the Scoville scale! So you’ll get the burn you need.

 

Why don’t you use the hottest chillies in the world?

There are a few good reasons why I haven’t used Carolina Reapers.

Carolina Reapers don’t taste as good as Scorpion chillies. Superior taste is always my goal with my hot sauces, not just extreme heat.

Carolina Reapers aren’t that easy to get. As they were only named the hottest chillies in the world in late 2013 they haven’t spread across the world in large quantities yet. Don’t forget I live in the most isolated capital city in the world!

I just couldn’t get enough Carolina Reapers to make enough sauce for you all. You wonderful people are drinking Shit the Bed, so it’s hard enough getting tonnes of Scorpion chillies to make the sauce. Finding enough Reapers for it would make mass production impossible. Basically we need more people growing chillies!

  

What should I use this hot sauce on?

Breakfast, lunch, dinner and snacks! Everything is improved with the delicious flavour of Bunsters hot sauce.

Breakfast: Bacon, eggs, mushrooms, avocado

Lunch: Sandwiches, burgers, pies, salads, noodles, burritos, tacos,

Dinner: Spaghetti and all Italian food, Mexican food, roasts, stir fry, meat and 3 veg, curries, chips, pizza, chilli mussels, chicken dishes.

But seriously this is the best thing to put on your eggs! Eat it on your eggs everyday and you’ll love life.

 

  

Will this hot sauce make me shit the bed?

I’d really like to say, “No don’t be silly that’s just a marketing ploy we’ve used to sell the sauce.” But I have heard of some people shitting themselves after eating hot sauce. Please proceed with caution if you do get loose bowels from chilli products. I take no responsibility for damage done to your bedding or clothing.

Never trust a fart.

 

How do I cancel my order?

I really hope this isn’t because of my last answer? If you want to cancel that’s OK just drop us an email we’ll look up your order and sort out a refund for you.

 

What is your returns policy?

We offer a 'Keep It Guarantee' on all our products purchased directly through our sites. Our 'Keep it Guarantee' is a Money Back Guarantee that's really nice and simple. We're so confident that you’ll love your Bunsters order so much, we’re not gonna play games

  • Order any of our sauces from this site, and if you don’t like it, you can keep it

  • Email us and we’ll give you a full refund right away

  • To protect ourselves against fraudsters, the guarantee is only valid once per customer, and only up to 90 days after the purchase date
  • No questions, no forms and no returns are necessary

  • You can even keep the open bottle

  • That's our KEEP IT guarantee